One of our core objectives is to ‘delight our customers’ – this defines the road forward for DS Smith

We are leading the packaging sector because we understand that we need to create solutions for our customers that look at the whole, not just one part.

Our Promise

Our cross business expertise, from design to production and supply to recycling means we can create solutions that look at the whole, not just one part.

Our unified approach and Supply Cycle Thinking lightens the load of our customers by removing complexity and simplifying supply chains. When we work with our customers to resolve problems, the result is a positive impact on their business, or even a step change in performance.

We build on what we do best

We want to be perceived not only as an excellent packaging manufacturer, but much more. As true Supply Cycle Strategists, we offer a unique holistic approach: Supply Cycle Thinking.

With this commitment to our customers we reduce their complexity by:

• Increasing their sales
• Reducing their costs
• Managing their risks

Through our joined up thinking from design to manufacturing, delivery to recycling, we will take a look at the entire Supply Cycle of our customer ensuring their products perform at their moments of truth.

That’s what we’re about – less complexity at every point in that Supply Cycle to make our customers successful.

Why we believe in the Power of Less

The world wants us all to do more with less. Increase sales with fewer resources. Boost marketing impact while cutting costs. Innovate more while taking fewer risks. Who do you turn to at a time like this? A company that believes in:

Everybody at DS Smith is obsessed with doing more while using less. Operators on the assembly lines feedback insights for optimising pallets. Consultants clamber inside containers with measuring tapes. Designers add strength while cutting weight.

Circles are simpler than chains. When you think of your supply chain as a cycle, you re-use materials, lower costs and reduce risk. That’s The Power of Less in action.

• Less waste and more recycling
• Less materials and greater impact
• Less cost and increased prosperity
• Less complexity and greater efficiency’